Okuma provides a wide safety net of options that provide speedy access to our large global parts inventory for OEM Certified original parts. Our extensive global inventory enables us to achieve a service parts fill rate greater than 97%, meaning it’s likely the part you need is on hand and ready for delivery. To allow for constant availability and "just-in-time" delivery, 35,000-40,000 different spare parts are in store with a value of 25 million Euros. Besides the main stock in Krefeld, over 30 local distributors store more than 100,000 spare parts worth 9.5 million Euros to cover customers’ short-term requirements. If needed, we can also tap into stocked inventory at Okuma’s parts departments in Japan and the US, and have the parts shipped directly to you.
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